Privacy Statement

Blue Cross and Blue Shield of Illinois, Blue Cross and Blue Shield of Montana, Blue Cross and Blue Shield of New Mexico, Blue Cross and Blue Shield of Oklahoma, and Blue Cross and Blue Shield of Texas are Divisions of Health Care Service Corporation, a Mutual Legal Reserve Company, an Independent Licensee of the Blue Cross and Blue Shield Association. Health Care Service Corporation (HCSC) has contracted with Health Plan Services (HPS) to provide services on behalf of these Divisions. These services include the use of the HPS website. While using the HPS website, you can pay premiums, access health benefit information, and if applicable, make changes to your Personal Information and other similar activities.

Both HPS and HCSC understand the importance of data privacy and security so please review this statement. It explains what Personal Information is collected, how the information is used and how it is protected. For purposes of this website, "Personal Information" refers to data that is unique to you, i.e., name, birth date, banking/credit card information, address, IP address, email and telephone number.

Information Collected and Used

The Personal Information collected from you is required in order to provide these services; this includes the ability to pay your premium online. HPS is compliant with the payment card industry requirements that apply to credit/debit card transactions as well as the requirements that may apply to other online banking and financial services. HCSC may also provide HPS with your enrollment and other information so that you have the ability to view this information online.

In addition, HPS may also collect electronic data about you in order to provide a positive website experience and report on user activity. Specifically, cookies or tags are used to gather information about how individuals use and navigate the website. Please be aware that cookies and tags do not allow HPS to read any data residing on your computer.

Data Security and Storage

HPS adheres to accepted industry security standards that are designed to protect any non-public Personal Information from accidental or unauthorized use, access or disclosure. All of your Personal Information resides on servers located in the United States of America in a secure database behind a firewall where it cannot be accessed without appropriate authorization. TLS technology is used to protect your Personal Information when it is transmitted via the Internet.

HPS is required to comply with all state and federal laws regarding the protection of Personal Information as well as with the security and privacy terms in the contractual agreement with HCSC.

Changes to Privacy Statement

HPS may change this statement from time to time, please review it periodically to see if they have made any changes that could affect you.

Contact Information

If you have any questions or concerns about this privacy statement, please Contact 877-361-7594